Reference

How bet998 Handles Your Personal Information

This privacy policy explains what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we keep it secure.

Account data protectedLocal payment data securedYour rights explained clearlyContact us to request changes
bet998 How bet998 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you need to review, correct or remove your personal data, our support team is the fastest route. Use live chat inside your account, email us directly, or send a message through our contact form. We aim to respond to privacy-related requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Team online

Live Chat

Open your account dashboard and tap the chat icon. This is the quickest way to raise a data query or request a correction to your account details.

Email Support

Send your privacy request to our support address. Include your registered mobile number or Easypaisa or JazzCash reference so we can locate your account quickly.

Contact Form

Use the contact form on our site if you prefer not to email directly. Select the Privacy category from the drop-down so the right team picks it up.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

bet998 applies encryption to account data in transit and at rest. Payment data passed through JazzCash, Easypaisa or Raast is handled under those providers' own security standards as well as ours. Your account password is hashed and never stored in plain text. We use session tokens that expire after inactivity, and any new device login triggers a verification step to your registered mobile number.

Encryption in Transit

All data moving between your device and our servers travels over encrypted connections. This covers account login, payment confirmation and lobby session data equally.

Payment Data Limits

We only pass the minimum required details to JazzCash, Easypaisa or Raast to complete a transaction. Your full payment credentials are never stored on our servers.

Cookie Controls

We use functional cookies to keep your session active and analytical cookies to improve the lobby. You can block non-essential cookies in your browser without losing account access.

Data Retention Policy

Active account data is held as long as your account remains open. After closure, we retain what applicable law in Pakistan requires, then delete or anonymise the rest.

Common Questions About Your Data at bet998

These are the questions we hear most often about how your personal information is managed. If your question is not covered here, contact support through live chat or email.

We collect your name, date of birth, contact number and the payment identifier you use — such as your JazzCash or Easypaisa mobile number or your Raast ID — to verify your identity and process payments.

Yes. Contact our support team via live chat or email with your registered number. We will identify your account and provide the data we hold, subject to any legal restrictions that apply in your region.

Send a deletion request through live chat or email. We will close the account and remove personal data that we are not legally required to keep. Some records must be retained for regulatory compliance after closure.

We share only what is necessary with payment processors like JazzCash and Easypaisa to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

We use session cookies to keep you logged in and analytical cookies to see how the lobby is used. You can block non-essential cookies through your browser settings without losing access to your account.

After closure, we retain records only for the period required by applicable law in Pakistan, then delete or anonymise them. We will confirm what we are keeping and why if you ask us directly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.